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Opening For Team Leader - US Healthcare / Noida / Capline Services
- Post Date:October 25, 2020
- Views 194
- Company Capline Services Pvt LtdNo. of Positions 1Sector Private
- Salary ₹300,000.00 - ₹800,000.00 per yearQualification Secondary(10th Pass) (Preferred)Education 10th/12th
Job Description
We are hiring candidates for Process Lead/ Asst Manager in Medical Billing (RCM) Industry for our captive unit based at Noida Sector – 2. We require the candidates with the ability of multitasking and having a dynamic personality who can serve the organization for the long run. Should have experience in US Healthcare AR Voice process / RCM
Roles and Responsibilities
- Responsible for supervising the team to work on assigned cases
- Monitor Team’s production and SLA delivery
- Keep a record of client KPIs and team’s performance against the KPIs
- Monitor the issue logs raised by the client partners and review each issue log prior to being escalated to the customer
- Provide subject matter expertise on Accounts Receivable processes
- Manage and handle effectively escalations raised by the clients
- Provide mentor ship, training and coaching to the team
- Adhere to organizational policies and procedures
- Lead by example by demonstrating the highest standards of ethical behavior
- Monitoring and reporting team performance as needed
- Keep the Standard Operating Procedures updated and establish due control mechanisms
- Work with quality and business transformation team to identify, recommend and implement process improvement projects
Desired Candidate Profile
- To be considered for this position, applicants need to meet the following qualification criteria:
- 3 to 5 years of revenue cycle service delivery management experience
- Account team leadership experience leading 20+ individuals
- Demonstrated expertise in problem – solving and revenue cycle transformation
- Performance record of achievement with great people management & leadership skills
- Strong knowledge of US AR, revenue cycle management
- Proven track record in problem solving and improving process efficiency through strong analytical and problem solving skills
- Excellent written & verbal communication skills
- Strong leadership skills with an ability to motivate direct reports
- Develop the team’s talent, drive employee retention and engagement.
Interested candidate can reach out directly by sharing resumes at – asrivastava @caplineservcies.com
Team HR
Akshita
Schedule:
- Evening shift
- Night shift
Experience:
- work: 1 year (Preferred)
- total work: 1 year (Preferred)
- Warehouse: 1 year (Preferred)