Customer Service Representative

Application deadline date has been passed for this Job.

Customer Service Representative

  • Post Date:October 28, 2020
  • Views 211
0 Applications
  • Company MEDI TRANSCARE PVT LTD
    No. of Positions 1
    Sector Private
  • Salary ₹15,000.00 - ₹20,000.00 per month
    Qualification Graduation Bachelor's (Required)
    Education Graduation
Job Description

Job Summary

  • Meeting doctors and OT staff, promotion and demand generation for the requisite product portfolio.
  • To ensure complete coverage of doctors as per the specifications and classifications given by the Company.
  • To implement the sales strategies in the respective territory of the Company.
  • To collect the various relevant market information & submit it to the ABM.
  • To respect and work within the systems and the values of the company.
  • Ability to drive market creation initiatives under the guidance of account manager
  • Responsible for maintaining effective distribution management

Responsibilities and Duties

  • Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures
  • Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in company as a partner of choice
  • Responsible for collecting field level data as required
  • Responsible for identifying customer needs and closing sales calls to achieve territory targets

Required experience:
2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred

Mandatory skills:

  • Self motivated
  • Good Communication Skills
  • Core Selling Skills
  • Good Customer Relationship Management Skills

Desired skills:

  • Basic internet skills
  • Ready to work in Operating Theatre environment
  • Exposure to healthcare business
  • Should be willing to learn clinical aspects of EES products & their applications in various surgeries

Benefits
All benefits as per Indian Statutory norms

Schedule:

  • Day shift

Supplemental Pay:

  • Yearly bonus

Experience:

  • Sales: 1 year (Preferred)
  • Medical Devices/ Equipment Sales: 1 year (Required)

Location:

  • Faridabad, Haryana (Required)

Language:

  • English (Required)

Required travel:

  • 100% (Required)

Job Duties:

  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

Work Remotely:

  • No