Client Service Operations (US Medical Billing)

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Client Service Operations (US Medical Billing)

  • Post Date:October 13, 2020
  • Views 130
0 Applications
  • Company Smart Lion is Complete Corporate Solutions
    No. of Positions 1
    Sector Private
  • Salary ₹16,500.00 - ₹28,000.00 per month
    Qualification Graduate or UG with BPO/KPO experience.
    Education Graduation
Job Description

Client Services Executive

Shift Time: 8pm to 5am / 5:30pm to 2:30am

Experience: Freshers & 1+ year of experience into voice

Job Description:

· Outbound calls to insurances for claim status and eligibility verification.

· Denial documentation and further action.

· Calling the insurance carriers based on the appointment received by the clients.

· Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

· Calling insurance companies to get the status of the unpaid claims.

· Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

· Maintain the individual daily logs.

· Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.

· Work cohesively in a team setting. Assist team members to achieve shared goals.

· Compliance with Company’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies.

· Communication / Issue escalation to seniors if there is any in a timely manner.

Schedule:

  • Evening shift
  • Monday to Friday
  • Night shift

Experience:

  • medical coding: 1 year (Preferred)
  • work: 1 year (Preferred)
  • total work: 1 year (Preferred)

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